Real change comes from within. The success of technology firms today (and the best hope for banks tomorrow) depends on refocusing development — not to solidify the organization, but to adapt to the customer. This process requires transforming the entire business process to make change an integral part of the process. The solution is an […]
Opportunities for Financial Services in Confident Vietnam
Vietnam is one of Southeast Asia’s great success stories: the country is undergoing rapid development and its youthful citizens are now among the most confident consumers in the world, according to Nielsen’s Global Consumer Confidence Index. This development has brought increasing salaries and with that, a market for more sophisticated financial services. So it is […]
Vietnam banks: Putting their money in retail banking and technology
Despite current economic challenges, Vietnam’s banking sector has promising longer term potential due to its relatively young and increasingly affluent population. Vietnam’s banking sector suffers from problems of inefficiency, undercapitalisation, and increasing cross-ownership among banks, all of which have been escalating the potential of contagion in the past few years. However, considerable changes have also […]