Finance & Banking

Together with the increasing use of mobile devices and the internet, fintech could provide tools to improve access to financial and banking services for individuals, especially those in rural areas. The retail banking segment in Vietnam has seen stellar growth over the past decade with around 40 percent of the revenue at certain banks now […]

The FSI sector, in general, and banking in particular, are undergoing a technological churn right now. The reasons are twofold: changing customer expectations and improved technological capabilities. Rising competition from fintech startups that use technology to create unique customer experiences around banking and other financial services has forced large banks to respond by innovating themselves. […]

Real change comes from within. The success of technology firms today (and the best hope for banks tomorrow) depends on refocusing development — not to solidify the organization, but to adapt to the customer. This process requires transforming the entire business process to make change an integral part of the process. The solution is an […]

Vietnam is one of Southeast Asia’s great success stories: the country is undergoing rapid development and its youthful citizens are now among the most confident consumers in the world, according to Nielsen’s Global Consumer Confidence Index.  This development has brought increasing salaries and with that, a market for more sophisticated financial services.  So it is […]

Despite current economic challenges, Vietnam’s banking sector has promising longer term potential due to its relatively young and increasingly affluent population. Vietnam’s banking sector suffers from problems of inefficiency, undercapitalisation, and increasing cross-ownership among banks, all of which have been escalating the potential of contagion in the past few years. However, considerable changes have also […]