we-are-hiring

ENGAGEMENT MANAGER

Ho Chi Minh| Full Time

Bestarion has been providing innovative outsourcing services and business solutions to many successful clients in more than 15 countries for over 15 years now. Our wide range of services includes Big Data – Data Analytics, Securities Trading Solutions, Surround Core Banking Solutions, E-commerce/Social Network App Development, and Web App Development. We focus on today’s trends of Big Data, Cloud Computing, Social Network, Mobility, and Internet of Things.

Responsibilities

  • Own and lead selected, simultaneous customer engagements and manages customer expectations
  • Manage project onsite activities and oversee completion of deliverables, managing schedules, customer meetings, pre-engagement and post engagement activities
  • Establish an account strategy to meet the client’s organizational business objectives and drive account growth/retention
  • Prepare client facing and internal collateral such as solution presentations, project plan and status reports
  • Identify opportunities for new Services by understanding and addressing potential new use-cases
  • Provide product and delivery feedback, plays a role in product development life-cycle and scaling best practices through engagement and customer feedback loop
  • Collaborate with other departments like Sales and Presales to work on offerings and proposals containing Professional Services
  • Consult with clients to understand and analyze engagement scope, requirements, time, cost, benefits etc.
  • Lead and oversee project teams by creating highly effective and collaborative work environments

Skills & Requirements

  • Bachelor degree in Information Technology, Information management system, Business administration or similar field
  • Minimum of 2-3 years in a business-oriented role, such as project management or IT lead required
  • Knowledge of IT technologies and ability to communicate with technical teams
  • Experience with project management
  • Expert knowledge of the life cycle of engagement marketing
  • Proven project management and customer service experience
  • Ability to work under pressure and manage multiple clients and projects
  • Strong multitasking skills
  • Strong organizational skills
  • Excellent communication and presentation skills
  • Positive, energetic
  • Entrepreneurial spirit and creativity
  • Strong work ethic

Define yourself at Bestarion with attractive benefits

  • Attractive salary and benefits (13th salary, distinguished employee of the quarter and year, seniority award…)
  • Performance appraisal once a year
  • Healthcare and accident insurance
  • Various training on best practices and soft skills
  • Teambuilding activities in every summer, company trip, big annual year-end party every year, etc.
  • Fitness & sports activities: football, tennis, table-tennis, badminton…
  • Commitment to community development: charity every quarter, blood donation, public seminars, career orientation talks…
  • Support for personal loans such as: home loan, vehicle loan, tuition fee…

Reach us: : recruitment@bestarion.com / Phone: (+84.28) 37 154 153