The top 5 benefits of AI in banking and finance The strategic deployment of AI in banking and finance can bring substantial benefits. Learn about how AI tools are transforming financial services and the risks to be mindful of. The rationale for this is understandable. From improving staff and customer experiences to boosting back-office processes, […]
How does Big Data use in Modern Banks?
How does Big Data use in Modern Banks? Let’s take a closer look at the tasks that Big Data can help within modern banks, as well as how it can help with cybersecurity and client loyalty. Handling data before and now A normal bank customer – let’s call him Spencer – strolled into a branch […]
Asia Commercial Bank is Most Recommended Retail Bank in Vietnam
The Most Recommended Retail Bank in Vietnam? In the inaugural BankQuality Consumer Survey and Ranking, which involved 11,000 bank customers in 11 markets across the region, Vietnam’s Asia Commercial Bank (ACB) was selected the Most Recommended Retail Bank in Vietnam and ranked 10th in the Asia Pacific. Asia Commercial Bank enhanced customer experience through strategic […]
Retail banking in Vietnam: The increase is strong and the need for a suitable debt collection strategy
Retail banking in Vietnam: The increase is strong and the need for a suitable debt collection strategy Vietnam’s retail banking explosion has the potential to be a very good thing for both established banks and challenger banks. Focusing on the younger population, which is hungry for a new approach, could result in not only a […]
Retail Banking: 5 trends to look out for in 2021
Retail Banking: 5 trends to look out for in 2021 To outline where else the retail banking landscape might take us in the next 12 months, we’ve focused on five of the most significant retail banking trends. If 2020 taught us anything, it was that forecasting is far from a precise science. Indeed, many of […]
The future of retail, mobile, online, and digital-only banking technology in 2021
The future of retail, mobile, online, and digital-only banking technology in 2021 Banks around the world are leveraging new technologies to streamline their operations and provide users with the most convenient experience. Digitalization is changing how people interact and do business on a day-to-day basis, and advancements in banking technology are continuing to influence the […]
Vietnam retail banking: Technology is key to success
Vietnam retail banking: Technology is key to success Together with the increasing use of mobile devices and the internet, fintech could provide tools to improve access to financial and banking services for individuals, especially those in rural areas. The retail banking segment in Vietnam has seen stellar growth over the past decade with around 40 […]
VIB 2020 AGM: Journey to Large-Scale and Quality Retail Banking
VIB 2020 AGM: Journey to Large-Scale and Quality Retail Banking Vietnam International Bank (VIB) aims to grow into a large-scale and top quality bank in the future. The message was delivered at the bank’s 2020 annual general shareholders’ meeting held on June 30 in Ho Chi Minh City where all the reports and proposals of […]
Vietnam banks: Putting their money in retail banking and technology
Vietnam banks: Putting their money in retail banking and technology Despite current economic challenges, Vietnam’s banking sector has promising longer term potential due to its relatively young and increasingly affluent population. Vietnam’s banking sector suffers from problems of inefficiency, undercapitalisation, and increasing cross-ownership among banks, all of which have been escalating the potential of contagion […]