One-on-ones are my most valuable meetings; here’s how I run them Employee engagement & retention at Front is high. We have an employee NPS of 97 and in a recent employee engagement survey, 93% of the team agreed that they know how their work contributes to the goals of Front. We’re far from doing everything […]
CRM for Retail Banking
CRM for Retail Banking The retail banking sector has recently been rocked with scandal and investigations, causing market reverberations across the entire banking industry. The traditionally accepted norms surrounding product sales, incentive management and monetary-based metrics are now being challenged in the face of recent customer fraud cases. Despite the availability of technology and the amount […]