Bestarion has been providing innovative outsourcing services and business solutions to many successful clients in more than 15 countries for over 15 years now. Our wide range of services includes Big Data – Data Analytics, Securities Trading Solutions, Surround Core Banking Solutions, E-commerce/Social Network App Development, and Web App Development. We focus on today’s trends of Big Data, Cloud Computing, Social Network, Mobility, and Internet of Things.

Job Description

Prospecting

• Support to identify potential clients, and the decision makers within the client organization
• Responsible for researching and analyzing sales options (Approaching plan)
• Responsible for approaching potential new clients

Selling

• Participate in pricing the solution/ service. Consider to provide discounts if applicable
• Consult the clients on the alternatives to meet their business need
• Negotiate and close the deals
• Compose, review the terms then negotiate to get the contract signed off

Responsible for managing customer’s relationships

• Transfer projects to SDD
• Arrange and participate in internal and external client debriefs
• Handle inquiries
• Consult on problems
• Handle complaints
• Gather CSS and testimonial

Contract Management

• Responsible for monitoring contract implementation
• Support in tracking payment history and following up the due payments
• Responsible for closing/ re-newing contracts

Responsible for managing customer’s database

• Collect and record customer’s contact information
• Maintain customer’s database

Responsible for managing Partners/ Suppliers

• Facilitate contract review
• Support to monitor contract implementation
• Close contracts

Others

• Communicate with customers in pre-sales activities, consult on solutions, negotiate and close the deal, maintain and develop relationships with current customers, transfer product and liquidate contract
• Support SDD in delivering products to meet customer’s demand and satisfaction
• Co-ordinate with FA department in contract management
• Co-ordinate with QA unit in monitoring delivering activities of projects and CSS received from customers
• Communicate with partners suppliers for buying/ renting their products/ services (if needed)
• Support to develop sales kit, execute communications plan
• Responsible for creating reports by collecting, analyzing, and
• summarizing information
• Support to define and improve SnM processes
• Other tasks as requested by higher management

Respondsibilites

• Advise the BoD on building a suitable culture for the company
• Responsible for communicating company culture to employees and overseeing its adoption and making suggestions for improvement (if any).
• Develop departmental procedures
• Responsible for reviewing current processes and recommending improvements
• Identify the needs of your department’s processes to develop, train, and monitor the implementation of the procedures
• Some other tasks at the request of the Board of Directors, the Board of Directors of the company.

Skill and Requirement

• Bachelor degree in Information Technology/ Management Information System/ or Business Administration
• 1-2 years of experience in sales & marketing
• At least 1 year of experience in software development
• Experience in customer’s requirement analysis is a plus
• OpenOffice, Mindmap, CRM, Trello, Basecamp, Pivotal Tracker, Mavenlink, Jira, Mantis
• Good understanding of products/ services provided by the company
• Knowledge about market and competitors
• Fluent in English in 4 skills of Reading, Speaking, Listening, and Writing (At least C level, IELTS 6.0,
• TOEIC 700 or above)
• Prospecting skills
• Good communication and negotiating skills
• Networking skills
• Good time management skills
• Ability to build and reinforce the trust with customers and colleagues
• Ability to identify, analyze customer’s requirement
• Be proactive in proposing/ acting the solutions to obtain objectives
• Continuous improvement, innovation, and creation mindset
• Ability to quickly adapt to enterprise environment and culture
• Compliance with the company’s disciplines

Define yourself at Bestarion with attractive benefits

• Attractive compensation & benefits;
• 13th month salary bonus and yearly performance bonus;
• 12 paid days off per year;
• Premium health care insurance;
• Great allowances (lunch, birthday, happy hours….);
• Salary review at least one time per year based on employee’s performance and contribution;
• Outing/team-building activities (company trip , soccer sport..);
• Other benefits as per stated in Vietnamese Labor Law;
• Work with experienced & strong team;
• Friendly, dynamic & flexible working environments.

Reach us: : [email protected] / Phone: (+84.28) 37 154 153