The advent of blockchain technology has ushered in a new era for various industries, with financial services standing at the forefront of this transformation. As a decentralized ledger system that enhances transparency and security, blockchain technology is poised to redefine how transactions are conducted, assets are managed, and trust is established between parties. This article […]
Fintech hub have been at the forefront of the financial technology sector’s unprecedented growth in recent years, transforming traditional financial services and introducing innovative solutions to meet changing consumer demands. On September 27, 2024, Hanwha Life and Vietnam – Korea University of Information and Communications Technology (VKU), part of the University of Danang, officially opened […]
In Vietnam, the emergence of AI banking is not merely a trend; it represents a significant shift that promises to revolutionize how financial services are delivered and experienced. Banks are integrating AI-driven tools to offer more personalized services, leveraging data analytics to understand customer behavior better and provide tailored products like loans, savings plans, and […]
In recent years, the financial sector in Vietnam has witnessed significant growth, driven by economic expansion, increased financial inclusion, and a rapidly digitizing society. Central to this transformation is the CORE (Centralized Online Real-time Exchange) banking system, which has become the backbone of modern banking operations. CORE banking in commercial banks in Vietnam plays a […]
In the competitive world of retail banking, Customer Relationship Management (CRM) systems have emerged as essential tools for enhancing customer experience and operational efficiency. As banks strive to offer personalized services, streamline operations, and gain deeper insights into customer behavior, CRM systems have become indispensable. This article explores the transformative impact of CRM on retail […]
Vietnam’s retail banking explosion has the potential to be a very good thing for both established banks and challenger banks. Focusing on the younger population, which is hungry for a new approach, could result in not only a new target audience and higher profitability but also a rise in banking client loyalty. Vietnamese society is […]
If 2020 taught us anything, it was that forecasting is far from a precise science. Indeed, many of the predictions made in even the most prestigious financial circles were being subtly undermined at this time last year. The pandemic of COVID-19 forced banks into digital action, with even the most prominent financial legacies unable to […]
As we move deeper into the digital age, the landscape of banking is undergoing a profound transformation. Digitalization is changing how people interact and conduct business on a day-to-day basis, and advancements in banking technology continue to shape the future of financial services worldwide. The increasing demand for a digital banking experience from millennials and […]
Together with the increasing use of mobile devices and the internet, fintech could provide tools to improve access to financial and banking services for individuals, especially those in rural areas. The retail banking segment in Vietnam has seen stellar growth over the past decade with around 40 percent of the revenue at certain banks now […]
The FSI sector, in general, and banking in particular, are undergoing a technological churn right now. The reasons are twofold: changing customer expectations and improved technological capabilities. Rising competition from fintech startups that use technology to create unique customer experiences around banking and other financial services has forced large banks to respond by innovating themselves. […]
