Comprehensive Healthcare Solutions Tailored for Providers
Streamline operations, boost revenue, and enhance patient care with Bestarion’s expert healthcare services.
Our Services
Healthcare BPO & IT Services for Digital Health Providers
At Bestarion, we specialize in supporting technology-driven healthcare organizations that are reshaping how care is delivered, managed, and accessed.
Our Services
Revenue Cycle Management (RCM) Services
We deliver end-to-end RCM solutions to help you streamline billing operations and drive revenue performance.
Our RCM Services Include:
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Medical Billing and Coding Accurate CPT, ICD-10, and HCPCS coding by certified experts to ensure clean claims and faster reimbursements.
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Claims Submission & Processing Automated claims filing, tracking, and resubmissions through clearinghouse integration.
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Denial management and payer follow-ups Rapid identification and correction of denied claims with persistent AR follow-up.
Available as white-labeled, API-integrated, or modular services based on your platform needs.
Our Services
Healthcare IT Services
From EHR integrations to HIPAA-compliant cloud infrastructure, we help HealthTech and MSOs scale with confidence.
Our Healthcare IT services include:
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EHR/EMR Integrations Seamless connectivity with Epic, Cerner, Athenahealth, or your in-house systems using HL7 and FHIR protocols.
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Patient Engagement Platforms Custom apps for appointment booking, reminders, virtual visits, and digital intake—fully branded for your solution.
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Cybersecurity & Compliance Data encryption, access control, and HIPAA/SOC 2 support to keep your systems and patients secure.
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IT Infrastructure Support Scalable DevOps, cloud migration, 24/7 monitoring, and maintenance tailored to healthcare environments.
Flexible engagement models: full IT outsourcing, project-based development, or support-on-demand.
Our Services
Healthcare Back-Office Services
Our experienced back-office teams handle the day-to-day support so you can focus on growth and care quality.
Our back-office solutions include:
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HR & Payroll Services Recruitment, onboarding, time tracking, and payroll processing aligned with healthcare compliance.
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Finance & Accounting Support Bookkeeping, AP/AR management, and financial reporting with transparency and accuracy.
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Customer Support & Patient Helpdesk Multichannel customer service for patients or providers—under your brand.
We provide dedicated teams or full-time staff augmentation services that scale with your needs.
Healthcare Companies We Serve
Tailored ITO & BPO Solutions for Modern Healthcare Providers
At Bestarion, we support tech-driven healthcare organizations transforming how care is delivered. Our services are tailored for platforms and providers behind the scenes—not traditional hospitals or clinics.
HealthTech Companies
We help HealthTech innovators scale fast with secure, flexible, and compliant tech support. Our offerings include:
- Custom software development (EHR/EMR platforms, patient portals, AI tools)
- API integration (FHIR, HL7, wearable devices, payer systems)
- Quality assurance & testing for health applications
- DevOps & cloud infrastructure setup (HIPAA-compliant)
- Cybersecurity services (access control, data encryption, vulnerability scanning)
- Data engineering and healthcare analytics pipelines
Healthcare SaaS & Platform Providers
Support your platform and end users with white-label IT and operational services. Our offerings include:
- White-label RCM services integrated into your platform
- Custom module development based on client needs (billing, scheduling, patient intake)
- Platform QA & test automation
- 24/7 technical support (L1–L3)
- Data integration services for healthcare datasets
- Migration & data mapping projects
- Analytics & reporting features with dashboard development
Telehealth & Virtual Care Providers
End-to-end operational and IT support to power virtual care experiences. Our offerings include:
- 24/7 IT helpdesk & technical support
- Virtual medical billing & claims processing
- Insurance eligibility checks before appointments
- Patient engagement tools (chatbots, mobile apps, reminders)
- Video API and platform integration
Medical Management Organizations (MSOs)
Streamline back-office operations and revenue cycle tasks across your provider networks. Our offerings include:
- Full-suite RCM services
- Back-office business process outsourcing
- Healthcare IT support & system maintenance
- Practice management software support
- Reporting dashboards & analytics for decision-making
Third-Party Administrators (TPAs)
Improve claims accuracy, processing speed, and client satisfaction with our TPA support services. Our offerings include:
- Claims processing & adjudication
- Eligibility verification & preauthorization handling
- Provider data management
- Secure data entry & document indexing
- System Integration with healthcare payers & EDI systems
Data Security & Compliance
Enterprise-Grade Data Security for Healthcare
At Bestarion, we understand that data security isn’t optional—it’s mission-critical. In an industry governed by strict privacy regulations and growing cybersecurity threats, we make your data protection our top priority.
Why Choose Us
Trusted by Healthcare Leaders Across the Globe
At Bestarion, we go beyond outsourcing. We become your trusted partner in delivering secure, efficient, and scalable healthcare solutions.
Help Center
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Quick answers to questions you may have. Can't find what you're looking for? Check out our full documentation.
Bestarion provides end-to-end healthcare outsourcing solutions that streamline your operations and enhance patient care. Our services include:
- Revenue Cycle Management (RCM): Medical billing and coding (CPT, ICD-10, HCPCS), claims submission and processing, denial management, accounts receivable (AR) follow-up, insurance verification, and prior authorization.
- Healthcare IT Services: Building secure, compliant, and future-ready digital health solutions, 24/7 IT helpdesk & technical support, EHR system management, and practice management software support.
- Healthcare Back-Office Services: Data entry, administrative tasks, and patient support functions like appointment scheduling and patient inquiries.
Your patients' data security is our top priority. Bestarion is committed to the highest standards of compliance:
- HIPAA Compliance: We strictly adhere to HIPAA regulations, and all our staff undergo mandatory HIPAA certification. We sign Business Associate Agreements (BAAs) to formalize our commitment to compliance.
- Robust Security Protocols: Our data security measures include two-factor authentication, VPNs, encrypted communication, role-based access control, and trusted data centers.
- Audits & Certifications: We are certified to ISO 27001:2022, demonstrating our commitment to information security management. We also conduct regular security audits and penetration testing.
Bestarion stands out due to our:
- Deep Healthcare Expertise: With over 20 years of experience, we specialize in supporting technology-driven healthcare organizations. We understand the nuances of the industry, from medical coding standards to supply chain complexities.
- End-to-End Solutions: We offer a comprehensive suite of IT and BPO services tailored specifically for healthcare, from RCM to custom software development for supply chain management.
- Commitment to Quality & Innovation: We are ISO 9001:2015 certified, ensuring high-quality services. We also leverage emerging technologies like AI and machine learning to optimize processes and drive efficiency for our clients.
- Cost-Effectiveness and Transparency: We offer flexible billing options (hourly rates, per FTE, or percentage of collections) with no setup fees, ensuring transparency and cost savings.
- Dedicated and Scalable Teams: Our in-house teams work from secured delivery centers, providing reliable and scalable support. We have team leads and floaters to ensure continuous coverage.
Yes, seamless integration is crucial for efficient operations. Bestarion’s IT and BPO teams are experienced in working with various healthcare systems, including popular EMR/EHR platforms like Epic. We can implement API development and other integration solutions to ensure smooth data exchange and workflow.
We work closely with you to ensure a smooth and efficient transition. The onboarding process is customized to your specific needs and typically takes 1-2 weeks, depending on the complexity of the tasks. We are flexible and can adapt to your timelines.
Our clients consistently experience significant benefits, including:
- Reduced Operational Costs: Save up to 50% on costs compared to in-house operations.
- Maximized Revenue: Improved collections, reduced denials, and faster reimbursements through expert RCM services.
- Increased Efficiency & Productivity: Streamlined workflows and access to specialized professionals lead to faster and more accurate task completion.
- Enhanced Patient Care: By taking on non-clinical tasks, we free up your in-house staff to focus on delivering high-quality patient care.
- Scalability: Easily scale your services up or down based on patient volume or organizational growth.
Quality assurance is integral to our process:
- Certified Experts: Our medical coders are certified and follow industry best practices (CPT, ICD-10, HCPCS).
- Rigorous QA Processes: We have dedicated quality assurance teams that review work and provide continuous feedback.
- Performance Monitoring: We establish clear Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) with our clients, providing regular performance reports and analytics to ensure transparency and accountability.
Bestarion's healthcare outsourcing solutions are designed to benefit healthcare organizations of all sizes. Whether you are a large hospital system, a multi-specialty clinic, or a small private practice, we can customize our services to meet your specific needs and budget, helping you achieve efficiency and growth.
Want to streamline operations, and boost revenue with scalable healthcare outsourcing solutions?
Our Advantages
21+ years of providing software solutions development services for global businesses.
5+ years of providing accounting outsourcing services for CPA firms in the US.
215+ released projects
180+ in-house specialists
Needs analysis instead of sales talk
Valuable suggestions from experts in the field for your project.
Vietnam
QTSC Building 1, Street 14, Quang Trung Software City, Tan Chanh Hiep Ward, District 12, HCM City, Vietnam