AI Agent Solution for
Lower Costs, Maximum Efficiency
Bestarion delivers an AI agent platform that helps replace manual work, move faster, and scale smarter. Co-built with an AI partner, it unifies Agent Studio, VoiceGPT, and AvatarGPT to automate processes and personalize engagement in financial services, fintech, healthcare, and education.
Discover Empower Agentic AI Suite
Agent Studio
Delivering fast, intelligent solutions that greatly improve communication efficiency, making smart services easy to access
VoiceGPT
Increase engagement through personalized, context-aware interactions powered by VoiceGPT and conversational AI
AvatarGPT
Natural, multilingual interactions and streamlined business workflows enabled by revolutionary 3D digital humans
Trusted recognition from
industry leaders
Build superior AI agent solutions by combining specialized partners with deep tech-stack expertise, from orchestration to deployment, so your agents integrate faster, scale reliably & deliver measurable business impact.
Industries we serve with global teams
Combine finance, data & AI squads to scale delivery across key industries.
Banking platforms & financial institutions
Core banking modernization, risk & compliance analytics, customer-facing bots cho kênh digital.
Core banking • Risk analytics • KYC/AML
Instant Answers Better Conversations - Agent Studio
Agent Studio responds instantly and precisely, supporting customer service, business marketing, and casual chat to improve efficiency
Smart Parsing & Segmentation
Intelligent document parsing and content segmentation for clearer understanding.
Multi-Strategy Search
Multiple search strategies to improve accuracy and ensure reliable information recall
Text & Image Responses
Seamless text and image integration for clear, concise answers
Traceable Insights & Citations
Knowledge tracing to pinpoint key sentences and provide precise citations
Guided Dialogue Paths
Steer users step-by-step while keeping the experience natural and responsive
Multi-Function Node Orchestration
Combine data capture, validation, routing, and actions within modular nodes
Goal-Driven Flow Logic
Align every step to business outcomes like resolution, conversion, or retention
Scalable Flow Architecture
Expand flows easily across channels, teams, and use cases without rework
Intent Trigger Automation
Detect intent in real time to trigger the right branch instantly
Real-Time Web Search
Retrieve and refresh external information dynamically to keep answers up to date
Precise Intent Recognition
Identify user needs instantly and respond with accurate, context-aware actions
Functional Plugin Integration
Connect plugins to extend capabilities, automate tasks, and enrich experiences
Flexible Log Views
Browse conversation logs through multiple views for faster review and filtering
Deep Dialogue Inspection
Inspect full dialogue records to audit quality, compliance, and escalations
Metrics & Stats Dashboard
Visualize key metrics and trends with charts for quick performance insights
Get the right answers fast with accurate retrieval, clear context, and citations
Design adaptive service flows with reusable nodes and intent-based automation
Equip AI Agents with intent, integrations, and fresh web intelligence in real time
Track conversations, audit interactions, and visualize metrics to improve outcomes faster
Text Chat Scenario
Text-Based Customer Service For A Product
Built on structured knowledge retrieval, we turn complex knowledge bases into instant, accurate answers for end users, lowering human support costs while accelerating service efficiency at scale.
Over 95%
Average reply accuracy rate
Multi-turn dialogue
With real-time data query support
Text Chat Scenario
Text-Based Customer Service For A Website
Our extraction and segmentation pipeline captures text and visuals from webpages and structures them into usable knowledge, improving answer accuracy for both image and text-based queries.
Over 90%
Average reply accuracy rate
92%
Image and text reply accuracy rate
Intelligent Voice Scenario
Rapid-Response Experience For Customer Service
Integrated with intelligent speech technology, our platform turns speech into text and generates replies in a fraction of a second, so phone conversations feel natural, fast, and human.
91.4%
Average reply accuracy rate
200ms Less than
End-to-end response time
Intelligent Voice Scenario
Human-Like Voice For Marketing Assistant
With multi-language bot customization, multi-lingual knowledge bases, plugin extensions, and intelligent speech technology, we help businesses overcome minority-language cold start, even with limited corpus.
Hour-level
Cold start time
10 Types
Supports languages
Digital Human Scenario
Digital Human For Business Transactions
Large-screen digital human, customized for a client. With Chat-Flow orchestration, it guides transactions, collects required info, and provides personalized recommendations and next-step guidance.
Flexible customization
Business processes
Proactive dialogue
Guide users
Digital Human Scenario
Digital Human For Corporate Promotions
Used for corporate promotions, this large-screen digital human presents profiles, fetches news, shows real-time stock prices, and creates human-like conversations that highlight technology leadership brand.
AI agent
Capabilities
AI search
Online query
Multilingual Voice That Converts Faster - VoiceGPT
Boost engagement with personalized, context-aware VoiceGPT interactions powered by conversational AI
Turn conversations into intelligence. Our voice AI learns from every interaction to deliver context-aware, human-like engagement.
Powered by advanced LLMs, the Voice Agents understand intent and emotion with over 98% accuracy, delivering seamless experiences across every market.
Facilitates smooth handoffs between AI and human agents, ensuring top-tier interactions for both basic and complex inquiries. Equip agents with real-time AI insights to accelerate ticket resolution and enhance team efficiency.
Easily build voice agents in minutes using our user-friendly Agent Studio. Streamline your market launch with one-click integrations, seamlessly connecting to major contact centers, help desks, and CRM systems.
< 200ms
Response time
60%
Reduction costs
100+
Languages support
50%
Increase productivity
Human-First Experiences Driven - AvartarGPT
Deliver human-like, multilingual experiences while accelerating workflows with AvatarGPT’s 3D digital humans
AVATAR SCENARIOS
Role-based scenarios across every business function
Standardize processes, reduce manual workload, and unlock measurable productivity gains with AI agents tailored to real job roles.
Knowledge Partner
AI-powered knowledge hub digitizing corporate documentation and preserving expertise across teams
Matthew
Knowledge Partner
Advanced knowledge management system for digitizing company knowledge and documentation
Industries
All Industries
Technology
BPO
Education
Use cases
Knowledge management
Employee experience enhancement
Document search
Feature keywords
Universal file support
Semantic search
Conversational interaction
Self-improvement loop
Key value
Deliver real-time knowledge support through natural conversations. Cut information search time by 90% and eliminate knowledge silos across the entire company
Offical Assistant
Intelligent AI guide managing entry points, automating pre-sales, and capturing high-value leads
Fiona
Offical Assistant
Intelligent AI guide managing entry points, automating pre-sales, and capturing high-value leads
Industries
All Industries
Retail
BPO
Fintech
Use cases
Pre-sales consultation
Retail business consultation
Product & appointment management
Feature keywords
Channel integration
Business consultation
Appointment management
Information collection
System integration
Monitoring & reports
Key value
Delivers measurable ROI by transforming engagement into a continuous engine for lead generation and conversions
Recruiter Assistant
Reduce hiring workload using automated candidate evaluation and smart interview scheduling
Sofia
Recruiter Assistant
Reduce hiring workload using automated candidate evaluation and smart interview scheduling
Industries
All Industries
BPO/ RPO
Call center
Use cases
Resume screening
AI interview
Feature keywords
Multilingual support
ATS integration
Conversational interaction
Key value
Helps recruiters reclaim 80% of recruiting time through automation and smarter workflows
Banking Assistant
Automate routine banking services with instant responses, secure guidance, and faster resolution
Vanessa
Banking Assistant
Automate routine banking services with instant responses, secure guidance, and faster resolution
Industries
All Industries
Banking & corporate lending
BPO/ RPO
Call center
Use cases
Resume screening
AI interview
Credit evaluation
Loan approval
Document analysis
Risk monitoring
Compliance reporting
Feature keywords
Multilingual support
ATS integration
Automated decisioning
Unstructured data handling
Real-time monitoring
Standardized process
Key value
Accelerates credit approvals, cuts underwriting costs, strengthens risk controls, and improves customer experience
Wealth Management Advisor
Provide scalable wealth advice through personalized strategies and consistent investment support
Conrad
Wealth Management Advisor
Provide scalable wealth advice through personalized strategies and consistent investment support
Industries
Wealth management
Banking
Financial services
Use cases
Client profiling
Portfolio analysis
Risk assessment
Product recommendation
Proposal generation
Feature keywords
AI relationship manager
360° client view
Market insights
Portfolio optimization
Automated reporting
Key value
Automates analysis and reporting, freeing RMs to build relationships, drive growth, and deliver trusted, personalized advice at scale
Insurance Advisor
AI advisor streamlining claims support, policy guidance, customer service, and personalized recommendations
Rosemary
Insurance Advisor
AI advisor streamlining claims support, policy guidance, customer service, and personalized recommendations
Industries
Insurance
Insurtech
Financial services
Use cases
Claims support
Policy guidance
24/7 assistance
Customer service
Personalized recommendations
Feature keywords
Conversational AI
Real-time support
Always-on service
Empathy-driven guidance
Workload automation
Key value
Reduces agent workload by 30–50%, accelerates claims resolution, decreases operational costs, and strengthens customer trust
ARCHITECTURE SOLUTIONS
Multi-layer architecture behind high-performance AI
A modular, multi-layer stack delivering secure, seamless, real-time experiences.
AI model layer
The core intelligence that powers natural, human-like conversations
- Automatic Speech Recognition (ASR)
- Text-to-Speech (TTS)
- Large Language Models (LLMs)
- Natural language processing
- Noise reduction
Content & knowledge layer
Manages context, memory, and personalized responses
- Prompt management
- Flow & process design
- Knowledge graph
- RAG Engine
- Memory system
Avatar engine layer
Brings digital humans to life with realistic expressions and interactions
- 3D Avatar Rendering
- AI Interaction Core
- Emotion & gesture control
- Multilingual support
- Multi-Modal Interaction
Frontend service layer
Provides seamless integration and control for your business
- API for clients
- Data analytics
- Session management
- Avatar settings
- Customization options
Your AI Journey, Designed For The Curious
Agentic AI Suite is an AI platform that orchestrates multiple specialized agents to complete end-to-end workflows, not just answer isolated questions. Instead of a single chatbot, you get a coordinated system that can understand intent, pull data from your systems, trigger actions, and close the loop with humans when needed.
The platform connects to your current stack via APIs, webhooks, and pre-built connectors for common systems (CRM, ticketing, ERP, data warehouses, communication channels, etc.). We can read and write data securely, so your AI agents act on top of the tools you already use instead of replacing them.
We usually start with a discovery and scoping workshop, then launch a small proof-of-concept focused on one or two priority workflows. From there, we refine the agents, expand to more use cases, and define a commercial model that fits your needs (for example project-based implementation plus ongoing subscription or managed service).
Let’s Talk About Your AI Roadmap
Drop us a line,
We'll hear from you soon.
Our Advantages
- 21+ years of providing software solutions development services for global businesses.
- 6+ years of providing accounting outsourcing services for CPA firms in the US.
- 215+ released projects
- 150+ in-house specialists
- Valuable suggestions from experts in the field for your project.
Vietnam
3rd Floor, QTSC Building 1, Street 14, Quang Trung Software City, Trung My Tay Ward, HCM City, Vietnam
(+84) 349 600 819
United States
1005 Congress Avenue, Suite 925-E35, Austin, TX 78701
