{"id":58160,"date":"2026-05-11T14:59:34","date_gmt":"2026-05-11T07:59:34","guid":{"rendered":"https:\/\/bestarion.com\/us\/hybrid-outsourcing-models\/"},"modified":"2026-05-11T15:00:14","modified_gmt":"2026-05-11T08:00:14","slug":"hybrid-outsourcing-models","status":"publish","type":"post","link":"https:\/\/bestarion.com\/us\/hybrid-outsourcing-models\/","title":{"rendered":"Hybrid Outsourcing Model Explained: What It Is, How It Works, Benefits, Risks, and When It Makes Sense"},"content":{"rendered":"<p>A <strong>hybrid outsourcing model<\/strong> is not just \u201cusing offshore plus onshore.\u201d It is a deliberate mix of outsourcing choices across location, pricing, engagement, and service delivery. That matters because a company may use offshore delivery for cost and talent access, nearshore coverage for collaboration, time-and-materials pricing during discovery, fixed-price delivery for a stable build, managed services for support, and an internal CoE or GCC for control. Treating all of that as one generic \u201chybrid\u201d model makes the agreement hard to manage.<br \/>\n<\/p>\n<section style=\"margin: 32px 0 24px; padding: 20px 24px; border-left: 4px solid #F58220; background: #f8f8f8; border-radius: 12px;\">\n<h2 style=\"margin-top: 0;\"><span class=\"ez-toc-section\" id=\"Where_hybrid_outsourcing_usually_gets_misunderstood\"><\/span>Where hybrid outsourcing usually gets misunderstood<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li>Teams call any multi-vendor or multi-location setup \u201chybrid,\u201d even when the model has no clear ownership rules.<\/li>\n<li>Buyers combine staff augmentation, project outsourcing, and managed services without defining which party owns backlog, delivery quality, service levels, and escalation.<\/li>\n<li>Pricing is mixed by phase, but the contract does not say when T&amp;M ends, when fixed price starts, or when service-level pricing applies.<\/li>\n<li>Location decisions are treated as the strategy, even though location only explains where work happens, not how accountability is shared.<\/li>\n<li>Internal teams, vendors, GCCs, SSCs, and CoEs may all participate, but no one maps which capability stays internal and which capability is outsourced.<\/li>\n<\/ul>\n<\/section>\n<section style=\"margin: 32px 0 24px; padding: 20px 24px; border-left: 4px solid #F58220; background: #fff7ed; border-radius: 12px;\">\n<h2 style=\"margin-top: 0;\"><span class=\"ez-toc-section\" id=\"Key_Takeaways\"><\/span>Key Takeaways<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li>A hybrid outsourcing model combines more than one outsourcing choice across location, pricing, engagement, and service delivery; it is not a standalone replacement for those model families.<\/li>\n<li>The model is useful when work changes by phase, risk level, capability, or operating layer. It is weak when \u201chybrid\u201d simply means \u201cwe have not chosen a clear model.\u201d<\/li>\n<li>The four model families must be separated before they are combined: location answers where work is delivered, pricing answers how the buyer pays, engagement answers how buyer and provider collaborate, and service delivery answers how the service is organized and run <a href=\"#reference-10\">[10]<\/a>, <a href=\"#reference-11\">[11]<\/a>, <a href=\"#reference-12\">[12]<\/a>, <a href=\"#reference-13\">[13]<\/a>, <a href=\"#reference-14\">[14]<\/a>.<\/li>\n<li>Hybrid outsourcing needs a control layer: clear ownership, phase gates, service boundaries, reporting, transition rules, and escalation paths.<\/li>\n<li>For complex work, hybrid can reduce lock-in and improve flexibility, but it can also increase coordination cost if the operating model is not explicit.<\/li>\n<\/ul>\n<\/section>\n<section>\n<h2><span class=\"ez-toc-section\" id=\"What_a_hybrid_outsourcing_model_means\"><\/span>What a hybrid outsourcing model means<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>A hybrid outsourcing model is a structured combination of two or more outsourcing models used in the same sourcing strategy, program, or operating environment. It can combine locations, engagement structures, pricing mechanisms, and service delivery structures.<\/p>\n<p>It is best understood as a composition layer. The buyer does not choose \u201chybrid\u201d instead of location, pricing, engagement, or service delivery. The buyer chooses a mix across those dimensions and then defines how the mix will be governed. ISO 37500 frames outsourcing around governance, life-cycle phases, relationship management, risk, and sustained arrangements, which is why a hybrid model needs clear operating rules rather than a loose label <a href=\"#reference-1\">[1]<\/a>, <a href=\"#reference-2\">[2]<\/a>.<\/p>\n<p>Deloitte\u2019s outsourcing research also points to multidimensional sourcing and the need to govern extended workforce ecosystems across internal, external, and partner capability pools <a href=\"#reference-4\">[4]<\/a>, <a href=\"#reference-5\">[5]<\/a>. IBM\u2019s BPO overview also separates outsourcing by location and service type, reinforcing why hybrid should be mapped by dimension rather than treated as one undifferentiated category <a href=\"#reference-6\">[6]<\/a>.<\/p>\n<figure id=\"attachment_58166\" aria-describedby=\"caption-attachment-58166\" style=\"width: 850px\" class=\"wp-caption aligncenter\"><img fetchpriority=\"high\" decoding=\"async\" class=\"wp-image-58166\" src=\"https:\/\/bestarion.com\/us\/wp-content\/uploads\/sites\/8\/2026\/05\/hybrid-outsourcing-model-explained.jpeg\" alt=\"hybrid outsourcing model explained\" width=\"850\" height=\"570\" title=\"\" srcset=\"https:\/\/bestarion.com\/us\/wp-content\/uploads\/sites\/8\/2026\/05\/hybrid-outsourcing-model-explained.jpeg 1264w, https:\/\/bestarion.com\/us\/wp-content\/uploads\/sites\/8\/2026\/05\/hybrid-outsourcing-model-explained-300x201.jpeg 300w, https:\/\/bestarion.com\/us\/wp-content\/uploads\/sites\/8\/2026\/05\/hybrid-outsourcing-model-explained-1024x687.jpeg 1024w, https:\/\/bestarion.com\/us\/wp-content\/uploads\/sites\/8\/2026\/05\/hybrid-outsourcing-model-explained-768x515.jpeg 768w, https:\/\/bestarion.com\/us\/wp-content\/uploads\/sites\/8\/2026\/05\/hybrid-outsourcing-model-explained-710x476.jpeg 710w\" sizes=\"(max-width: 850px) 100vw, 850px\" \/><figcaption id=\"caption-attachment-58166\" class=\"wp-caption-text\">Hybrid outsourcing model explained<\/figcaption><\/figure>\n<\/section>\n<section>\n<h2><span class=\"ez-toc-section\" id=\"What_hybrid_is_and_what_it_is_not\"><\/span>What hybrid is and what it is not<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<div style=\"overflow-x: auto;\">\n<table style=\"width: 100%; border-collapse: collapse; font-size: 15px;\">\n<thead>\n<tr>\n<th style=\"background: #fff7ed; color: #181b1f; border: 1px solid #d1d5db; padding: 10px; text-align: left; width: 11.9238%;\" scope=\"col\">Question<\/th>\n<th style=\"background: #fff7ed; color: #181b1f; border: 1px solid #d1d5db; padding: 10px; text-align: left; width: 87.976%;\" scope=\"col\">Short answer<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top; width: 11.9238%;\">What it is<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top; width: 87.976%;\">A deliberate mix of outsourcing models across location, pricing, engagement, and service delivery.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top; width: 11.9238%;\">What it is not<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top; width: 87.976%;\">A vague synonym for offshore outsourcing, multi-vendor sourcing, or \u201csome work internal, some work external.\u201d<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top; width: 11.9238%;\">Why it matters<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top; width: 87.976%;\">It changes ownership, coordination, contract structure, reporting, vendor accountability, and the buyer\u2019s internal management load.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top; width: 11.9238%;\">When it fits<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top; width: 87.976%;\">When work has different phases, risk levels, capability needs, operating layers, or collaboration requirements.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top; width: 11.9238%;\">Main risk<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top; width: 87.976%;\">The buyer gains flexibility but loses clarity if model boundaries and decision rights are not defined.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/section>\n<section>\n<h2><span class=\"ez-toc-section\" id=\"The_four_dimensions_a_hybrid_outsourcing_model_can_combine\"><\/span>The four dimensions a hybrid outsourcing model can combine<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<div style=\"overflow-x: auto;\">\n<table style=\"width: 100%; border-collapse: collapse; font-size: 15px;\">\n<thead>\n<tr>\n<th style=\"background: #fff7ed; color: #181b1f; border: 1px solid #d1d5db; padding: 10px; text-align: left;\" scope=\"col\">Dimension<\/th>\n<th style=\"background: #fff7ed; color: #181b1f; border: 1px solid #d1d5db; padding: 10px; text-align: left;\" scope=\"col\">What it answers<\/th>\n<th style=\"background: #fff7ed; color: #181b1f; border: 1px solid #d1d5db; padding: 10px; text-align: left;\" scope=\"col\">Hybrid example<\/th>\n<th style=\"background: #fff7ed; color: #181b1f; border: 1px solid #d1d5db; padding: 10px; text-align: left;\" scope=\"col\">Boundary to keep clear<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Location model<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Where the work is delivered from<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Onshore product leadership, nearshore collaboration team, offshore delivery team<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Location does not define pricing, ownership, or service accountability <a href=\"#reference-11\">[11]<\/a>.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Pricing model<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">How the buyer pays and how commercial risk is shared<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">T&amp;M for discovery, fixed price for a stable module, monthly retainer or SLA-based pricing for support<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Pricing does not define who manages the work or how the service operates <a href=\"#reference-12\">[12]<\/a>.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Engagement model<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">How buyer and provider collaborate<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Staff augmentation for a product squad, project outsourcing for a discrete build, managed team for ongoing delivery<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Engagement describes collaboration and control, not geography or billing by itself <a href=\"#reference-13\">[13]<\/a>.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Service delivery model<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">How the service is organized, governed, delivered, improved, and scaled<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Managed service for support, CoE for AI\/data standards, GCC or shared service center for enterprise capability<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Service delivery is the operating structure, not only an SLA or vendor label <a href=\"#reference-14\">[14]<\/a>.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/section>\n<section>\n<h2><span class=\"ez-toc-section\" id=\"Common_hybrid_outsourcing_patterns\"><\/span>Common hybrid outsourcing patterns<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<div style=\"overflow-x: auto;\">\n<table style=\"width: 100%; border-collapse: collapse; font-size: 15px;\">\n<thead>\n<tr>\n<th style=\"background: #fff7ed; color: #181b1f; border: 1px solid #d1d5db; padding: 10px; text-align: left;\" scope=\"col\">Hybrid pattern<\/th>\n<th style=\"background: #fff7ed; color: #181b1f; border: 1px solid #d1d5db; padding: 10px; text-align: left;\" scope=\"col\">What it combines<\/th>\n<th style=\"background: #fff7ed; color: #181b1f; border: 1px solid #d1d5db; padding: 10px; text-align: left;\" scope=\"col\">Best fit<\/th>\n<th style=\"background: #fff7ed; color: #181b1f; border: 1px solid #d1d5db; padding: 10px; text-align: left;\" scope=\"col\">Watch-out<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Phase-based hybrid outsourcing model<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Discovery, build, scale, and run use different pricing or engagement models<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Product or software programs where uncertainty falls over time<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Define phase gates clearly; otherwise the buyer pays for \u201chybrid\u201d without knowing when model rules change.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Location-layer hybrid outsourcing model<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Onshore, nearshore, and offshore teams split work by collaboration intensity, time-zone need, or cost sensitivity<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Teams that need both close communication and scalable delivery capacity<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Do not assume offshore owns delivery risk just because offshore does the work.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Engagement hybrid outsourcing model<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Staff augmentation, dedicated team, project-based outsourcing, and managed services are combined by workstream<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Programs with both internal product ownership and external delivery capacity<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Define which workstream is capacity, which is deliverable-based, and which is service-outcome based.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Pricing hybrid outsourcing model<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">T&amp;M, fixed price, retainer, milestone, or SLA-based pricing are applied to different phases or scopes<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Work with changing uncertainty, such as discovery-to-implementation-to-support<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Hybrid pricing needs a pricing schedule and change-control logic <a href=\"#reference-12\">[12]<\/a>.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Service delivery hybrid outsourcing model<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Managed services, GCC\/SSC, CoE, and distributed delivery are combined<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Enterprises balancing control, scale, specialization, and continuous improvement<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Avoid creating too many operating layers without a single governance view.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Capability-control hybrid outsourcing model<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Strategic architecture, product ownership, security, or data governance stays internal while execution is outsourced<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Buyers that need external capacity but cannot outsource critical decision rights<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Internal ownership must be staffed; otherwise the vendor becomes the de facto decision owner.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Vendor-ecosystem hybrid outsourcing model<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Multiple providers share a delivery environment under a buyer-led or integrator-led governance layer<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Large programs requiring specialized vendors across functions or regions<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Integration responsibility must be assigned.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/section>\n<section>\n<h2><span class=\"ez-toc-section\" id=\"Decision_matrix_when_a_hybrid_outsourcing_model_makes_sense\"><\/span>Decision matrix: when a hybrid outsourcing model makes sense<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<div style=\"overflow-x: auto;\">\n<table style=\"width: 100%; border-collapse: collapse; font-size: 15px;\">\n<thead>\n<tr>\n<th style=\"background: #fff7ed; color: #181b1f; border: 1px solid #d1d5db; padding: 10px; text-align: left;\" scope=\"col\">Scenario<\/th>\n<th style=\"background: #fff7ed; color: #181b1f; border: 1px solid #d1d5db; padding: 10px; text-align: left;\" scope=\"col\">Best-fit hybrid setup<\/th>\n<th style=\"background: #fff7ed; color: #181b1f; border: 1px solid #d1d5db; padding: 10px; text-align: left;\" scope=\"col\">Why it fits<\/th>\n<th style=\"background: #fff7ed; color: #181b1f; border: 1px solid #d1d5db; padding: 10px; text-align: left;\" scope=\"col\">Watch-out<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">The work is unclear at the beginning but should stabilize later<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">T&amp;M discovery, fixed-scope implementation, managed support<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">The model changes as uncertainty decreases<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Define transition criteria before work starts.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">The buyer needs speed but wants to keep architecture and product ownership internal<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Internal product\/architecture ownership plus staff augmentation or dedicated team<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">External capacity supports delivery while strategic decisions stay internal<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Internal owners must have time and authority to manage the model.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">The buyer wants global scale without losing collaboration rhythm<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Nearshore collaboration layer plus offshore scale team<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Splits collaboration-heavy work from scalable execution<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Meeting cadence and handoff standards must be explicit.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">A mature operation needs service accountability<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Project or build team transitions into managed service delivery<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Moves from delivery output to service operation<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">SLA alone is not enough; service scope and governance must be defined <a href=\"#reference-3\">[3]<\/a>, <a href=\"#reference-7\">[7]<\/a>.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">The organization wants to retain strategic capability while outsourcing execution<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Internal CoE or GCC plus external execution partner<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Keeps standards and knowledge close to the enterprise while using external capacity<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Decision rights between CoE\/GCC and vendor must be clear <a href=\"#reference-8\">[8]<\/a>, <a href=\"#reference-9\">[9]<\/a>.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Different workstreams carry different risk levels<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">High-risk work kept internal; lower-risk or repeatable work outsourced<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Aligns sourcing model to risk and control needs<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Hybrid should not become a workaround for due diligence.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Multiple providers are needed<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Lead vendor or buyer-led governance plus specialist vendors<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Allows best-fit specialists by domain<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Integration responsibility must be assigned.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/section>\n<section>\n<h2><span class=\"ez-toc-section\" id=\"What_to_define_before_using_a_hybrid_outsourcing_model\"><\/span>What to define before using a hybrid outsourcing model<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<div style=\"overflow-x: auto;\">\n<table style=\"width: 100%; border-collapse: collapse; font-size: 15px;\">\n<thead>\n<tr>\n<th style=\"background: #fff7ed; color: #181b1f; border: 1px solid #d1d5db; padding: 10px; text-align: left;\" scope=\"col\">Decision area<\/th>\n<th style=\"background: #fff7ed; color: #181b1f; border: 1px solid #d1d5db; padding: 10px; text-align: left;\" scope=\"col\">What to define<\/th>\n<th style=\"background: #fff7ed; color: #181b1f; border: 1px solid #d1d5db; padding: 10px; text-align: left;\" scope=\"col\">Why it matters<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Model map<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Which parts are location, pricing, engagement, and service delivery choices<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Prevents the buyer from using \u201chybrid\u201d as a vague umbrella term.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Ownership<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Who owns backlog, architecture, delivery quality, service performance, and escalation<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Avoids accountability gaps between internal teams and providers.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Phase gates<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">When the model changes from discovery to build, build to scale, or build to run<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Prevents pricing and delivery assumptions from drifting.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Scope boundaries<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Which workstream belongs to which model<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Avoids overlapping vendor obligations.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Governance cadence<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">How steering, reporting, issue escalation, and decision-making happen<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">ISO 37500 places governance at the center of sustained outsourcing arrangements <a href=\"#reference-1\">[1]<\/a>, <a href=\"#reference-2\">[2]<\/a>.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Knowledge flow<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">What must be documented, transferred, retained, or centralized<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Protects continuity when teams or vendors change.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Measurement<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Which KPIs apply to capacity, deliverables, service levels, and outcomes<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">A staffing metric should not be used to judge a managed service, and an SLA should not be used to hide unclear scope.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/section>\n<section>\n<h2><span class=\"ez-toc-section\" id=\"Terms_buyers_often_confuse\"><\/span>Terms buyers often confuse<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<div style=\"overflow-x: auto;\">\n<table style=\"width: 100%; border-collapse: collapse; font-size: 15px;\">\n<thead>\n<tr>\n<th style=\"background: #fff7ed; color: #181b1f; border: 1px solid #d1d5db; padding: 10px; text-align: left;\" scope=\"col\">Term<\/th>\n<th style=\"background: #fff7ed; color: #181b1f; border: 1px solid #d1d5db; padding: 10px; text-align: left;\" scope=\"col\">Common misunderstanding<\/th>\n<th style=\"background: #fff7ed; color: #181b1f; border: 1px solid #d1d5db; padding: 10px; text-align: left;\" scope=\"col\">Better interpretation<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Hybrid outsourcing model<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">\u201cA mix of offshore and onshore\u201d<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">A broader mix across location, pricing, engagement, and service delivery.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Hybrid location outsourcing model<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">\u201cThe whole outsourcing model\u201d<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Only the geographic layer of delivery.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Hybrid pricing outsourcing model<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">\u201cFlexible billing\u201d<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">A commercial design that needs phase gates, scope boundaries, and change rules.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Hybrid engagement outsourcing model<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">\u201cMultiple vendors\u201d<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">A collaboration model that may combine capacity, deliverables, and service accountability.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Hybrid service delivery outsourcing model<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">\u201cManaged services plus staff augmentation\u201d<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">An operating structure that may combine managed service, global delivery, SSC\/GCC, CoE, and internal\/external capability.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Multi-vendor outsourcing model<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">\u201cAutomatically hybrid\u201d<\/td>\n<td style=\"border: 1px solid #d1d5db; padding: 10px; vertical-align: top;\">Multi-vendor is only hybrid if each provider\u2019s role, pricing, engagement, and delivery structure are deliberately mapped.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/section>\n<aside style=\"margin: 32px 0 24px; padding: 20px 24px; border-left: 4px solid #F58220; background: #f8f8f8; border-radius: 12px;\">\n<h2 style=\"margin-top: 0;\"><span class=\"ez-toc-section\" id=\"How_Bestarion_can_help\"><\/span>How Bestarion can help<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Bestarion\u2019s outsourcing content separates model decisions across location, pricing, engagement, and service delivery, which is useful when a buyer needs to design a hybrid model instead of forcing all work into one template <a href=\"#reference-10\">[10]<\/a>, <a href=\"#reference-11\">[11]<\/a>, <a href=\"#reference-12\">[12]<\/a>, <a href=\"#reference-13\">[13]<\/a>, <a href=\"#reference-14\">[14]<\/a>.<\/p>\n<ul>\n<li>Use Bestarion\u2019s outsourcing model guides to separate the four decisions before combining them.<\/li>\n<li>Use Bestarion\u2019s staff augmentation service page when the hybrid model includes external technical capacity but the buyer keeps internal delivery control <a href=\"#reference-16\">[16]<\/a>.<\/li>\n<li>Use the model-selection guide when you need to compare whether a hybrid setup should stay flexible, move toward managed delivery, or be split by workstream <a href=\"#reference-15\">[15]<\/a>.<\/li>\n<\/ul>\n<\/aside>\n<section>\n<h2><span class=\"ez-toc-section\" id=\"Common_mistakes_to_avoid\"><\/span>Common mistakes to avoid<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li>Calling the model hybrid before defining which dimensions are being combined.<\/li>\n<li>Mixing pricing models without phase gates or a change-control rule.<\/li>\n<li>Combining staff augmentation and managed services without separating who manages the work and who owns service outcomes.<\/li>\n<li>Treating global delivery as only a cost decision instead of an operating structure with governance and handoff requirements.<\/li>\n<li>Creating a CoE or GCC in name only, while leaving standards, decision rights, and knowledge management undefined.<\/li>\n<li>Adding more vendors when the real problem is weak internal ownership or unclear scope.<\/li>\n<\/ul>\n<\/section>\n<section>\n<h2><span class=\"ez-toc-section\" id=\"FAQ\"><\/span>FAQ<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3>Is hybrid outsourcing the same as offshore plus onshore outsourcing?<\/h3>\n<p>No. Offshore plus onshore is a hybrid location setup. A hybrid outsourcing model can also combine pricing, engagement, and service delivery choices. Location is only one layer of the design <a href=\"#reference-10\">[10]<\/a>, <a href=\"#reference-11\">[11]<\/a>.<\/p>\n<h3>Is hybrid outsourcing better than choosing one model?<\/h3>\n<p>Not automatically. Hybrid is better only when different parts of the work need different operating rules. If the work is simple, stable, and low-risk, a single clear model may be easier to govern.<\/p>\n<h3>Can hybrid outsourcing include staff augmentation and managed services together?<\/h3>\n<p>Yes, but the contract and operating model must separate the two. Staff augmentation usually adds capacity under buyer direction, while managed services shift more operational responsibility to the provider. Mixing them without boundaries creates accountability confusion <a href=\"#reference-13\">[13]<\/a>, <a href=\"#reference-14\">[14]<\/a>.<\/p>\n<h3>How does hybrid pricing work in outsourcing?<\/h3>\n<p>Hybrid pricing applies different commercial models to different phases or scopes. For example, discovery may be T&amp;M, implementation may be fixed price, and operations may move to a retainer or service-level structure. The important part is to define when one pricing model stops and another begins <a href=\"#reference-12\">[12]<\/a>.<\/p>\n<h3>What should a buyer document before approving a hybrid outsourcing model?<\/h3>\n<p>Document the model map, workstream boundaries, ownership, phase gates, pricing rules, governance cadence, KPIs, transition rules, and escalation path. Without those controls, hybrid outsourcing becomes a label rather than an operating model.<\/p>\n<\/section>\n<nav style=\"margin: 32px 0 24px; padding: 20px 24px; border: 1px solid #e5e7eb; border-radius: 12px; background: #ffffff;\" aria-label=\"Related articles\">\n<h2 style=\"margin-top: 0;\"><span class=\"ez-toc-section\" id=\"What_to_Read_Next\"><\/span>What to Read Next<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li><a href=\"https:\/\/bestarion.com\/outsourcing-models-explain\/\">Outsourcing Models Explained<\/a>, if you need the umbrella framework before choosing a hybrid setup.<\/li>\n<li><a href=\"https:\/\/bestarion.com\/outsourcing-location-models\/\">Outsourcing Location Models Explained<\/a>, if the main question is onshore, nearshore, offshore, or multi-location delivery.<\/li>\n<li><a href=\"https:\/\/bestarion.com\/us\/outsourcing-pricing-models\/\">Outsourcing Pricing Models Explained<\/a>, if the main question is how to combine T&amp;M, fixed price, retainer, or SLA-based pricing.<\/li>\n<li><a href=\"https:\/\/bestarion.com\/outsourcing-engagement-models\/\">Outsourcing Engagement Models Explained<\/a>, if the main question is how buyer and provider should collaborate.<\/li>\n<li><a href=\"https:\/\/bestarion.com\/outsourcing-service-delivery-models\/\">Outsourcing Service Delivery Models Explained<\/a>, if the main question is how the service should be organized and run.<\/li>\n<li><a href=\"https:\/\/bestarion.com\/how-to-choose-right-outsouricng-models\/\">How to Choose the Right Outsourcing Model<\/a>, if you need a selection path after understanding the model families.<\/li>\n<\/ul>\n<\/nav>\n<section style=\"margin: 32px 0 24px; padding: 20px 24px; border-left: 4px solid #F58220; background: #fff7ed; border-radius: 12px;\">\n<h2 style=\"margin-top: 0;\"><span class=\"ez-toc-section\" id=\"What_to_Keep_in_Mind\"><\/span>What to Keep in Mind<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li>Treat hybrid outsourcing as a designed mix, not a vague \u201cflexible model.\u201d<\/li>\n<li>Separate location, pricing, engagement, and service delivery before combining them.<\/li>\n<li>Assign ownership for backlog, architecture, quality, service performance, reporting, and escalation.<\/li>\n<li>Use phase gates when the model changes over time.<\/li>\n<li>Keep hybrid only where the added coordination cost is justified by flexibility, control, or risk fit.<\/li>\n<\/ul>\n<\/section>\n<section>\n<h2><span class=\"ez-toc-section\" id=\"References\"><\/span>References<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ol>\n<li id=\"reference-1\">International Organization for Standardization, \u201cISO 37500:2014, Guidance on outsourcing,\u201d ISO. Accessed: May 11, 2026. [Online]. Available: <a href=\"https:\/\/www.iso.org\/standard\/56269.html\" rel=\"nofollow noopener\" target=\"_blank\">https:\/\/www.iso.org\/standard\/56269.html<\/a><\/li>\n<li id=\"reference-2\">International Organization for Standardization, \u201cISO 37500:2014 sample PDF, Guidance on outsourcing,\u201d ISO \/ iTeh Standards. Accessed: May 11, 2026. [Online]. Available: <a href=\"https:\/\/cdn.standards.iteh.ai\/samples\/56269\/125b0e663e194e6d922f273a415ffe56\/ISO-37500-2014.pdf\" rel=\"nofollow noopener\" target=\"_blank\">https:\/\/cdn.standards.iteh.ai\/samples\/56269\/125b0e663e194e6d922f273a415ffe56\/ISO-37500-2014.pdf<\/a><\/li>\n<li id=\"reference-3\">International Organization for Standardization, \u201cISO\/IEC 20000-1:2018 sample PDF, Information technology \u2014 Service management \u2014 Part 1: Service management system requirements,\u201d ISO \/ iTeh Standards. Accessed: May 11, 2026. [Online]. Available: <a href=\"https:\/\/cdn.standards.iteh.ai\/samples\/70636\/8a24bdb065a44c6285221f7ea8c88dda\/ISO-IEC-20000-1-2018.pdf\" rel=\"nofollow noopener\" target=\"_blank\">https:\/\/cdn.standards.iteh.ai\/samples\/70636\/8a24bdb065a44c6285221f7ea8c88dda\/ISO-IEC-20000-1-2018.pdf<\/a><\/li>\n<li id=\"reference-4\">Deloitte, \u201cGlobal outsourcing survey 2024,\u201d Deloitte. Accessed: May 11, 2026. [Online]. Available: <a href=\"https:\/\/www.deloitte.com\/global\/en\/issues\/work\/global-outsourcing-survey.html\" rel=\"nofollow noopener\" target=\"_blank\">https:\/\/www.deloitte.com\/global\/en\/issues\/work\/global-outsourcing-survey.html<\/a><\/li>\n<li id=\"reference-5\">Deloitte, \u201cThe power of a multidimensional workforce: Outsourcing for strategic advantage,\u201d Deloitte. Accessed: May 11, 2026. [Online]. Available: <a href=\"https:\/\/www.deloitte.com\/global\/en\/services\/consulting\/perspectives\/the-power-multidimensional-workforce-outsourcing-strategic-advantage.html\" rel=\"nofollow noopener\" target=\"_blank\">https:\/\/www.deloitte.com\/global\/en\/services\/consulting\/perspectives\/the-power-multidimensional-workforce-outsourcing-strategic-advantage.html<\/a><\/li>\n<li id=\"reference-6\">IBM, \u201cWhat Is Business Process Outsourcing (BPO)?,\u201d IBM Think. Accessed: May 11, 2026. [Online]. Available: <a href=\"https:\/\/www.ibm.com\/think\/topics\/business-process-outsourcing\" rel=\"nofollow noopener\" target=\"_blank\">https:\/\/www.ibm.com\/think\/topics\/business-process-outsourcing<\/a><\/li>\n<li id=\"reference-7\">IBM, \u201cWhat Is an SLA (service level agreement)?,\u201d IBM Think. Accessed: May 11, 2026. [Online]. Available: <a href=\"https:\/\/www.ibm.com\/think\/topics\/service-level-agreement\" rel=\"nofollow noopener\" target=\"_blank\">https:\/\/www.ibm.com\/think\/topics\/service-level-agreement<\/a><\/li>\n<li id=\"reference-8\">KPMG, \u201cBusiness transformation through SSC, GBS and CoE models and outsourcing of business processes,\u201d KPMG Poland. Accessed: May 11, 2026. [Online]. Available: <a href=\"https:\/\/kpmg.com\/pl\/en\/services\/strategy\/business-transformation-through-ssc-gbs-and-coe-models-and-outsourcing-of-business-processes.html\" rel=\"nofollow noopener\" target=\"_blank\">https:\/\/kpmg.com\/pl\/en\/services\/strategy\/business-transformation-through-ssc-gbs-and-coe-models-and-outsourcing-of-business-processes.html<\/a><\/li>\n<li id=\"reference-9\">McKinsey &amp; Company, \u201cThe future of global centers,\u201d McKinsey &amp; Company. Accessed: May 11, 2026. [Online]. Available: <a href=\"https:\/\/www.mckinsey.com\/capabilities\/operations\/our-insights\/the-future-of-global-centers\" rel=\"nofollow noopener\" target=\"_blank\">https:\/\/www.mckinsey.com\/capabilities\/operations\/our-insights\/the-future-of-global-centers<\/a><\/li>\n<li id=\"reference-10\">Bestarion, \u201cOutsourcing Models Explained: 6 Right Decisions Should Not Be Mixed Together,\u201d Bestarion. Accessed: May 11, 2026. [Online]. Available: <a href=\"https:\/\/bestarion.com\/outsourcing-models-explain\/\">https:\/\/bestarion.com\/outsourcing-models-explain\/<\/a><\/li>\n<li id=\"reference-11\">Bestarion, \u201cOutsourcing Location Models Explained: What Offshore, Nearshore, and Onshore Actually Change,\u201d Bestarion. Accessed: May 11, 2026. [Online]. Available: <a href=\"https:\/\/bestarion.com\/outsourcing-location-models\/\">https:\/\/bestarion.com\/outsourcing-location-models\/<\/a><\/li>\n<li id=\"reference-12\">Bestarion, \u201cOutsourcing Pricing Models Compared: 5 Best-Fit Use Cases and Trade-Offs,\u201d Bestarion. Accessed: May 11, 2026. [Online]. Available: <a href=\"https:\/\/bestarion.com\/us\/outsourcing-pricing-models\/\">https:\/\/bestarion.com\/us\/outsourcing-pricing-models\/<\/a><\/li>\n<li id=\"reference-13\">Bestarion, \u201cOutsourcing Engagement Models Explained,\u201d Bestarion. Accessed: May 11, 2026. [Online]. Available: <a href=\"https:\/\/bestarion.com\/outsourcing-engagement-models\/\">https:\/\/bestarion.com\/outsourcing-engagement-models\/<\/a><\/li>\n<li id=\"reference-14\">Bestarion, \u201cOutsourcing Service Delivery Models Explained,\u201d Bestarion. Accessed: May 11, 2026. [Online]. Available: <a href=\"https:\/\/bestarion.com\/outsourcing-service-delivery-models\/\">https:\/\/bestarion.com\/outsourcing-service-delivery-models\/<\/a><\/li>\n<li id=\"reference-15\">Bestarion, \u201cChoose Right Outsourcing Models,\u201d Bestarion. Accessed: May 11, 2026. [Online]. Available: <a href=\"https:\/\/bestarion.com\/how-to-choose-right-outsouricng-models\/\">https:\/\/bestarion.com\/how-to-choose-right-outsouricng-models\/<\/a><\/li>\n<li id=\"reference-16\">Bestarion, \u201cStaff Augmentation Services,\u201d Bestarion. Accessed: May 11, 2026. [Online]. Available: <a href=\"https:\/\/bestarion.com\/services\/staff-augmentation\/\">https:\/\/bestarion.com\/services\/staff-augmentation\/<\/a><\/li>\n<\/ol>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>A hybrid outsourcing model is not just \u201cusing offshore plus onshore.\u201d It is a deliberate mix of outsourcing choices across location, pricing, engagement, and service delivery. That matters because a company may use offshore delivery for cost and talent access, nearshore coverage for collaboration, time-and-materials pricing during discovery, fixed-price delivery for a stable build, managed [&hellip;]<\/p>\n","protected":false},"author":26,"featured_media":58165,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[2],"tags":[],"class_list":["post-58160","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"_links":{"self":[{"href":"https:\/\/bestarion.com\/us\/wp-json\/wp\/v2\/posts\/58160","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bestarion.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bestarion.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bestarion.com\/us\/wp-json\/wp\/v2\/users\/26"}],"replies":[{"embeddable":true,"href":"https:\/\/bestarion.com\/us\/wp-json\/wp\/v2\/comments?post=58160"}],"version-history":[{"count":3,"href":"https:\/\/bestarion.com\/us\/wp-json\/wp\/v2\/posts\/58160\/revisions"}],"predecessor-version":[{"id":58167,"href":"https:\/\/bestarion.com\/us\/wp-json\/wp\/v2\/posts\/58160\/revisions\/58167"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bestarion.com\/us\/wp-json\/wp\/v2\/media\/58165"}],"wp:attachment":[{"href":"https:\/\/bestarion.com\/us\/wp-json\/wp\/v2\/media?parent=58160"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bestarion.com\/us\/wp-json\/wp\/v2\/categories?post=58160"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bestarion.com\/us\/wp-json\/wp\/v2\/tags?post=58160"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}